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USE CASES

Darty_logo VF.jpg

OBJECTIVES: To become the top collaborative retailer. To collaborate with consumers and suppliers at every stage of  products life cycle.
STRATEGIC SOLUTION: make consumer expertise available at any time from any terminal.

THE RESULTS:

  •  99.9% of Darty’s clients available,
  • 10 replies per question on average,
  • Thousands of UGCs created every month.

"We don’t want to lie about the quality of products we sell. We aim to put our customers at the core of the product development"

Olivier Godart,  Director E-commerce

Sonovente_logo

OBJECTIVES:

To help prospects make purchasing decisions. To unite Sonovente consumers around their passion. To become a social platform

THE SOLUTION:

Enable website’s users to freely ask product owners (“ask an owner”) about products before and after the purchase

THE RESULTS:

  • On average, 9 answers per question,
  • Consumer loyalty: an increase in satisfaction and return visits,
  • Identification of key ambassadors among the community.

"Wibilong is an incredible tool for content generation, far more powerful than reviews! On average, questions gets 6 answers in under 24 hours."

Nicolas Bezard – Founding Director of SonoVente

Haier_logo VF

OBJECTIVES: To create the largest community of consumers possible to answer questions from prospective buyers.

THE SOLUTION:Creation of a customer base and consumer content association between the brand and Darty merchandise

LES RÉSULTATS :

  • Thousands of participants available
  • Massive generation of content on the Haier brand website,
  • Significant increase in consumers of Haier products

"Discussions between consumers of our products are real added value that enables us to innovate and improve our product sales on a daily basis."

Guillot Arnaud - Digital Marketing Director for Haier Europe
  • Sonovente
  • SingerSinger
  • Pixmania
  • GrosBill
  • Haier
  • Riviera & Bar
  • Mitsubishi motors
  • Moulinex Allemagne
  • Moulinex France
  • Dyson
  • Magimix
  • Astoria
  • Darty
  • SEB
  • My MatelasMy Matelas
  • L’Oréal ParisL’Oréal Paris
  • AllSecurAllSecur
  • Popgom

OUR CLIENTS ARE CREATIVE INNOVATORS

ADDRESS & CONTACTS DETAILS

Address: 10 rue de Castiglione, 75001 Paris

Tel: 09 81 84 01 41

e-mail : contact@wibilong.com

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