Build your online community to support your customer service and increase your sales

Wibilong by Epsilon France, customer-first SaaS platform for CX

Request a demo

Build your online community to support your customer service and increase your sales

Wibilong by Epsilon France customer-first SaaS platform for CX

Request a demo

We already connect more than 25 millions customers

The leading collaborative platform

A fully integrated solution to manage all your customer contents in one place and engage your clients at every step of their customer journey and your product life cycle.

Turn your customers into advocates

Thanks to your user generated content solution your customers will become your best advocates.
Generate more traffic on your website, up to + 10% in the first year.

The future of SEO

Improve the SEO of your products, the reputation of your offer and your brand.
UGC as a key SEO succes factor.

A new first level of customer service

Your community has a massive knowledge on your products and solutions. Your customers become your first level of customer service.
Lower your costs and increase customer satisfaction.

The voice of your customers

Thanks to the content and the data generated, understand your customers to develop and adapt your offer and increase the quality of your service.

We already connect more than 25 millions customers

The leading collaborative platform

A fully integrated solution to manage all your customer contents in one place and engage your clients at every step of their customer journey and your product life cycle.

Turn your customers into advocates

Thanks to your user generated content solution your customers will become your best advocates.
Generate more traffic on your website, up to + 10% in the first year.

The future of SEO

Improve the SEO of your products, the reputation of your offer and your brand.
UGC as a key SEO succes factor.

A new first level of customer service

Your community has a massive knowledge on your products and solutions. Your customers become your first level of customer service.
Lower your costs and increase customer satisfaction.

The voice of your customers

Thanks to the content and the data generated, understand your customers to develop and adapt your offer and increase the quality of your service.

Wibilong by Wi Technologies

Our clients believe in the power of communities

At Wi Technologies we take pride in building strong relationships with our clients.

A shared vision of collaboration that performs at every step of the project.

Request a demo

Wibilong by Epsilon France

Our clients believe in the power of communities

At Epsilon France we believe that Every Interaction Counts and we take pride in building strong relationships with our clients.

A shared vision of collaboration that performs at every step of the project.

Request a demo

Wibilong is now fully integrated into our customer experience strategy.

Head of Digital
Renault France

Florent Champigny

Collaboration is now an integral part of our approach and we want to be pioneers in our sector.

Product, Content & Studio Director
Center Parcs

Patrick Martin

We have a massive content factory Center Parcs at our disposal to increase consumer experience and satisfaction!

Head Of Customer Experience
Maisons du Monde

Alison Broussy

Our clients are our best hotels advocates.

VP Experience Client
AccorHotels

Nicolas Bezard

It only took us a few weeks to get multiple customer recommendations when in the past, getting the same number of reviews took us years.

CEO and Founder
SonoVente.com

Megan Walters

98% of clients stay in the community and communicate positively.

Head of prospective and Digital innovation
Renault

Bruce Murphy

In a few months, we reached 7.000 client answers. A hit!

VP Digital & Marketing
ClubMed

Laurent Le Fers

Wibilong is now fully integrated into our customer experience strategy.

Head of Digital
Renault France

Discover our product

Our goal is to provide you a solution to meet your business needs and bring you positive results every day.
This is why we are constantly evolving our products and services by listening to you.
Our Customer. Our most valuable asset.

Most powerful Q&A solution in the market

Before purchase, thanks to a call button to the community

Prospects are put in touch with customers with the same products and services as them.
A way for you to reassure prospects in their purchase journey and increase your conversion rate.

Data

Collect and connect reviews

Help your consumers make a decision and strengthen your brand

Our customer reviews solution allows you to more efficiently collect user content on your product pages.
By adding our reviews solution, enjoy a single tool to manage all your customer content and feedback.

Feedback

Collect and connect reviews

Help your consumers make a decision and strengthen your brand

Our customer reviews solution allows you to more efficiently collect user content on your product pages.
By adding our reviews solution, enjoy a single tool to manage all your customer content and feedback.

Feedback

A powerful first level of selfcare

After purchase, a dedicated community platform

Each customer has access to the community for mutual assistance, in which they can ask questions or answer questions and thus participate actively in solving the problems that your brand encounters in customer service.

Community

Transform data into actionnable insights

Monitor and animate your community according to your goals

With its slick and easy to use interface, explore the power of Data and adjust the performance of your community in real time.

Dashboard

Transform data into actionnable insights

Monitor and animate your community according to your goals

With its slick and easy to use interface, explore the power of Data and adjust the performance of your community in real time.

Dashboard

Benefits

Creating a community does not only improve your overall customer experience, the user contents generated delivers great online performances

SEO

Increase by 10% the traffic on your website in 1 year

Your community becomes the n°1 place to drive User Generated Content. These conversations deliver an high SEO performance.

Conversion

Double your conversion and your revenue per session

With our Q&A module, your customers help your prospects with
valuable content in making their purchase decisions.

Customer Service

Reduce customer service calls to your contact center by 10%

From your community platform, your customers are put in contact to solve their problems together.

Data Monetization

Customers’ data turns into a valuable resource for your suppliers

Thousands of valuable customers insights to improve product developments and client knowledge.